FAQ's

Most common questions asked…

Payment                      

Q- How can I pay for my order?

A- You can pick any method of payment available as a banner on the site.

Q- Can I pay in my home currency?

A- Yes, currency can be chosen from a drop down menu. If you do not see your currency, your transaction in your home currency will be automatically converted to the default CAD currency.

Delivery

Q- Which countries do you deliver to?

A- We ship around the world.

Q- How long does delivery take?

A- Delivery will take 7-14 days. Expedited shipping will reach to the client in 3-5 days.

Q- Is shipping free?

A- Absolutely! Unless you want your order delivered within 3-5 days which can cost an additional $15 CAD.

Returns     

Q- Can we exchange or replace an item?

A- Yes, any item can be exchanged or replaced within 10 days of purchase.

Q- What is your refund policy?

A- We provide full refund within 30 days of purchase. 

Q- How can an item be returned?

A- You can send the item by contacting us at our customer service email: info@shoponmeworld.com and we will provide you with detailed instructions.

 

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